{"id":5772,"date":"2017-11-07T13:58:58","date_gmt":"2017-11-07T13:58:58","guid":{"rendered":"https:\/\/www.primoprint.com\/blog\/?p=5772"},"modified":"2022-05-12T15:08:42","modified_gmt":"2022-05-12T15:08:42","slug":"giving-back-to-your-customers","status":"publish","type":"post","link":"https:\/\/www.primoprint.com\/blog\/giving-back-to-your-customers\/","title":{"rendered":"Tips For Giving Back to Your Customers"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\">It\u2019s a brisk winter afternoon. You walk to your mailbox, dreading the inevitable monotony of bills that have probably been delivered. As you reach inside your mailbox, you feel a thick, square envelope. It is from a local store you\u2019ve done business with. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">As you open the envelope, you see a spread of creative holiday cheer and greeting splashed across the front of the card. Inside is a heartfelt message and signatures from the owner and employees. A grin spreads across your face, touched by the thoughtfulness of this gesture.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">As that local store, you\u2019ve succeeded if your brand made someone smile. You want to ensure that clients know that they\u2019re appreciated. Customers need to feel valued, or they will take their business elsewhere.<\/span><\/p>\n<h2>Why Mail Holiday Business Greeting Cards?<\/h2>\n<p class=\"p1\"><span class=\"s1\"><a href=\"\/greeting-cards\">Business greeting cards<\/a> serve as an element in customer service that shows you\u2019re willing to go that extra mile for those that give you their business. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">In many spaces, service is the defining factor. For example, as long as your mechanic fixes your car, most people don\u2019t sweat the details outside of price, but they do care genuinely about how they are treated. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">According to this 2012 study, only<strong> 9% of customers<\/strong> leave because of what a competitor is offering while <strong>68% of businesses<\/strong> have lost a customer because they feel a company is indifferent to them. The easiest way to make a customer feel valued and part of a two-way relationship; continually thank them for their business and loyalty.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5803 size-full\" title=\"Business Thank You Cards\" src=\"https:\/\/www.primoprint.com\/blog\/wp-content\/uploads\/2017\/11\/greeting-cards.jpg\" alt=\"Say thanks to your customers by sending a thank you card.\" width=\"1000\" height=\"667\" srcset=\"https:\/\/www.primoprint.com\/blog\/wp-content\/uploads\/2017\/11\/greeting-cards.jpg 1000w, https:\/\/www.primoprint.com\/blog\/wp-content\/uploads\/2017\/11\/greeting-cards-300x200.jpg 300w, https:\/\/www.primoprint.com\/blog\/wp-content\/uploads\/2017\/11\/greeting-cards-768x512.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p class=\"p1\"><span class=\"s1\">It\u2019s crucial that every thank you or happy holidays card you send out from your company is tailored to that specific customer; relevancy is key. For example, a financial company could send this message: \u201cWe had a great year! Thanks for trusting us with your finances.\u201d Then, their accountant or financial advisor and other co-workers could sign the card. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Furthermore, customers who feel that you have a vested interest in them and their lives are more likely to be loyal to your brand as well as pass their sentiments on to family and friends.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">According to author Thomas Merton, we value people, not for whom they are, but for their usefulness. Unfortunately, this is standard mistake companies make with their customers. They appreciate them for what they spend. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">This holiday season, break away from that mindset and send out greeting cards that come from the heart. <\/span><\/p>\n<p><a class=\"more-link\" href=\"\/greeting-cards\">View Greeting Cards<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to this 2012 study, only 9% of customers leave because of what a competitor is offering while 68% of businesses have lost a customer because they feel a company is indifferent to them. The easiest way to make a customer feel valued and part of a two-way relationship; continually thank them for their business and loyalty.<\/p>\n","protected":false},"author":1,"featured_media":5802,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[132],"tags":[140],"class_list":["post-5772","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","tag-marketing"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.primoprint.com\/blog\/wp-json\/wp\/v2\/posts\/5772","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.primoprint.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.primoprint.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.primoprint.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.primoprint.com\/blog\/wp-json\/wp\/v2\/comments?post=5772"}],"version-history":[{"count":18,"href":"https:\/\/www.primoprint.com\/blog\/wp-json\/wp\/v2\/posts\/5772\/revisions"}],"predecessor-version":[{"id":16131,"href":"https:\/\/www.primoprint.com\/blog\/wp-json\/wp\/v2\/posts\/5772\/revisions\/16131"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.primoprint.com\/blog\/wp-json\/wp\/v2\/media\/5802"}],"wp:attachment":[{"href":"https:\/\/www.primoprint.com\/blog\/wp-json\/wp\/v2\/media?parent=5772"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.primoprint.com\/blog\/wp-json\/wp\/v2\/categories?post=5772"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.primoprint.com\/blog\/wp-json\/wp\/v2\/tags?post=5772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}