Shipping Information

Select a Production Location:

All orders are shipped via UPS, (we do not offer local pickup). Due to the weight of printed material, we recommend choosing ground shipping, which will take apx 1-3 days depending on your location.

UPS has provided the following map to assist in determining the time it will take your shipment to arrive. UPS does not guarantee delivery days for ground service, but in most cases your products will arrive in the amount of days displayed on the map above.

A portion of our speciality products such as foil and spot uv are currently produced at select facilities only. Contact us if you have specific questions about shipping times.

Additional Details:

Shipping Times Based on Eastern Standard Time and Location.

Please inspect your package as soon as it arrives. While we take great care in packing your printed material, damage can occur from time to time. If your package is damaged, please contact us immediately and give us your order number. You will need to make a claim with UPS as well.

International shipments may incur additional brokerage fees, customs and/or duties upon delivery.  UPS will contact you prior to making delivery to inform you of any such charges that may be due upon delivery.

Primo Print® operates facilities across the US and Canada. Your order will ship from the closest facility to you to ensure the quickest delivery. From time to time we may need to shift production to a different facility due to weather, mechanical issues, etc.

If you would like to get an estimate of production turnaround times, click here.

To view our Shipping Policies & Guidelines click here.