Turnaround Times

Next Business Day + 1

All production ready jobs received and confirmed by no later than 12:00 noon EST will be ready to ship by the end of the second business day after receipt. Production ready jobs not placed and confirmed by 12:00 noon EST will be treated as having been received before 12:00 noon the following business day.
Examples of available products and finishes:

Glossy UV Coated: Business Cards | Postcards
Matte: Business Cards | Postcards

Next Business Day

A limited number of products are available for rush production. All production ready jobs received and confirmed by no later than 9:00 AM EST on a business day will be ready to ship by the end of the next business day after receipt. Production ready jobs not placed and confirmed by 9:00 AM EST will be treated as having been received before 9:00 AM the following business day.
Examples of available products and finishes:

Glossy UV Coated: Business Cards | Postcards
Matte: Business Cards | Postcards
Brochures & Flyers
Short Run Posters

2 - 4 Business Days

All production ready jobs received and confirmed by no later than 12:00 noon EST will be ready to ship between the second business day after receipt and end of business on the fourth business day after receipt.

Examples of available products and finishes:

Silk Laminated: Business Cards | with Spot UV
32PT ModCard™: Business Cards
Spot UV Coated: Business Cards | Postcards
Inline Foil: Business Cards | Postcards | Brochures
Coroplast Yard Signs
Every Door Direct Mail® Postcards

5 - 7 Business Days

All production ready jobs received and confirmed by no later than 12:00 noon EST will be ready to ship between the fifth day after receipt and end of business on the seventh business day after receipt.
Examples of available products and finishes:

Foil Stamped Silk Laminated: Business Cards
Plastic Cards
Custom Order Items

Production days are Monday - Friday only with exceptions for stated holidays.

When determining turnaround times, orders placed prior to Noon EST with approved, print ready files will count the order day as the first business day of the production turn cycle. Orders placed after 12 noon EST will be counted towards the next business day. Requesting proofs may delay the turnaround time as we will not put the order into production until the proofs are approved.

Please note: Turnaround starts from the time we have inspected the files and approved them for print. If Primoprint does not deem the files production ready (e.g., those with problems or that require a proof), a job has revised files, is placed on hold, or is awaiting proof approval the turnaround starts from time the approval is given.

Our turnaround times refer solely to production. Once production is complete it may take up to one business day for orders to ship. It is our goal to release all jobs as soon as completion of production allows. The last day of your turn-around time is not a guaranteed "in hands" date.

While we make every attempt to meet or exceed the stated turnaround times, turn times are not guaranteed. A variety of issues including but not limited to equipment failure, weather conditions, production errors, etc. may create unplanned delays. If your order is time sensitive we recommend contacting us prior to placing your order.